Privacy Policy

Pharr Law Group  |  Effective Date: April 13, 2026  |  Replaces all prior versions

This Privacy Policy describes how Pharr Law Group ("Firm," "we," "us," or "our") collects, uses, and protects information obtained through our website and through our communications with you, including SMS/text messaging. By using our website or providing your contact information to us, you agree to the terms of this Policy.

1. Information We Collect

We collect information about you in the following ways:

• Directly from you: when you complete a contact form, call our office, send us an email or text message, or otherwise communicate with us.
• Automatically: through web server logs and cookies when you visit our website (see Sections 4 and 5 below).
• From third-party services: through our website partner FindLaw, an Internet Brands business, which assists with website hosting and functionality.

Personal information we may collect includes your name, phone number (including mobile number), email address, mailing address, and information you voluntarily share about your legal matter. Please do not submit sensitive information such as Social Security numbers, financial account numbers, or dates of birth through web forms or text messages.

2. SMS / Text Messaging Program

Summary: We may send you text messages about your case, appointments, and firm communications. You can opt out at any time by replying STOP. Message and data rates may apply.

How You Opt In: By providing your mobile phone number to Pharr Law Group — whether through our website contact form, over the phone during intake, or by initiating a text message to our office — you consent to receive SMS text messages from us at the mobile number you provided. Your consent is not a condition of retaining our services.

Types of Messages We Send: We use SMS to communicate with current and prospective clients about matters including:

• Appointment reminders and scheduling confirmations
• Case status updates and action items
• Requests for documents or information needed to handle your matter
• Responses to questions or inquiries you have sent us
• Court date reminders and deadline notices
• General communications related to our representation or your legal matter

Message Frequency: Message frequency varies based on your matter and the nature of our communications. You may receive several messages per week during active stages of your case.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan. Pharr Law Group does not charge for SMS messages, but your carrier may.

How to Opt Out: You may opt out of SMS communications from us at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. You may also contact us directly at (859) 359-1562 or info@pharrlawgroup.com to request removal from SMS communications.

Help: For help with our SMS program, reply HELP to any message or contact us at info@pharrlawgroup.com.

Supported Carriers: Our SMS program is supported by most major U.S. carriers. Carrier support is not guaranteed for all mobile service providers.

Mobile Number Sharing: We do not sell, rent, share, or otherwise disclose your mobile phone number to third parties for their own marketing purposes. Mobile phone numbers collected in connection with our SMS program are used solely for the purposes described in this section.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and evaluate your legal matter
• Communicate with you about your case by phone, email, or text message
• Schedule and confirm appointments
• Provide legal services if you retain our firm
• Improve our website and communications
• Comply with applicable legal and ethical obligations

We do not sell your personal information to third parties. We do not share your personal information with unaffiliated parties except: (a) as required by law; (b) with service providers who assist us in operating our website or communications systems; (c) if we refer your matter to another attorney with your consent; or (d) as otherwise disclosed in this Policy.

4. Web Server Logs and Analytics

When you visit our website, our servers automatically collect certain information including your IP address, browser type, pages visited, referring URL, and date and time of your visit. This information is used to analyze website usage, improve the user experience, and protect against unauthorized activity. We may use third-party analytics services such as Google Analytics to assist with this analysis.

5. Cookies

Our website uses cookies — small data files stored on your device — to personalize your experience, remember your preferences, and understand how visitors use our site. You may configure your browser to notify you when cookies are set or to decline cookies, though some site features may not function fully without them. By using our website, you consent to our use of cookies as described in this Policy.

You may opt out of Google's use of cookies by visiting Google's Ad Settings. For more information about managing cookies generally, visit All About Cookies.

6. Third-Party Services

Our website is built and maintained in partnership with FindLaw, an Internet Brands business. FindLaw may independently collect information from visitors to our site in accordance with their own privacy practices. For more information, visit the Internet Brands Privacy Statement.

We also use Zoom Phone for telephone and SMS communications. Communications transmitted through Zoom may be subject to Zoom's own privacy and data practices.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Request access to, or correction or deletion of, personal information we hold about you
• Opt out of SMS communications at any time (reply STOP or contact us directly)
• Opt out of marketing emails by using the unsubscribe link in any such email or contacting us

To exercise any of these rights, contact us using the information in Section 10 below.

9. California and State Privacy Rights

Our web services do not respond to browser Do Not Track (DNT) signals. California residents and residents of other states with applicable privacy laws may have additional rights regarding their personal information. Please contact us to make a rights request.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need assistance with our SMS program, please contact us:

• Phone/SMS: (859) 359-1562
• Email: info@pharrlawgroup.com
• Mail: Pharr Law Group, 334 Beechwood Road, Suite 550, Fort Mitchell, KY 41017

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Policy periodically. Continued use of our website or SMS program after any update constitutes your acceptance of the revised Policy.

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